How many times have you heard, “Sorry, I’m in a meeting” as an excuse for not answering? It seems they are still in that “meeting” because they know what’s coming next—a request, a favor or a commitment they’re not ready to make.
After two unsuccessful attempts to reach someone, you’re probably hesitating before calling a third time. This often comes from a sense of frustration or rejection. You might start questioning yourself—”Am I being too persistent?”—or feel a sensation of discomfort in your body as if you’re imposing on the other person.
Those in high positions are sometimes snowed under with requests and demands so they prioritize based on urgency and relevance. However, that’s not always the case – sometimes they forget or only reply to those of the same rank.
Should you keep calling and emailing? The answer again lies in my favorite word – balance. Persistence demonstrates determination but overdoing it might be seen as desperation or annoyance.
If you are the one avoiding calls, consider this:
- Don’t ignore the call – If you can’t answer immediately, send a quick message when you might be available. This small gesture shows respect.
- Be honest – If you’re avoiding a call because you’re not ready to deal with the conversation, simply say: “I need some time to think, can we talk tomorrow?”
- Prioritize which calls need immediate attention.
- Delegate if necessary – If you’re in a leadership position and overwhelmed with calls, delegate communication to a team member.
Tips for you who are put on hold:
- Change your approach – Clear email or a text message can sometimes bring better results.
- Be direct – Clearly state why you’re calling and what you need. This shows respect for their schedule.
- Know when to step back – If you’ve tried multiple times without a response, it might be time to step back. People are more likely to answer when they don’t feel pressured.
- Stay professional – When the person finally responds, the interaction remains positive and productive.
When someone isn’t picking up, it’s easy to feel discouraged, but remember, it’s often more about them than you.
