A few thoughts from our first lady Jelena Vuletić, ACC..
I will let you know about that in 5 days (in 3 hours, by the end of the week…). Is that okay for you?
This precise way of communication should be something we hear very often. Unfortunately, that is not the case. Some people, even those on very high positions, don’t communicate like this and it directly affects others, leads to disappointments, missed deadlines, cancelation and failed plans.
I am sure that most people have good intentions when giving promises to others. However, it happens that due to the lack of time and skills how to prioritize, those promises are not kept. The expectations are created but not met.
Clear communication in the working environment must be present all the time.
Likewise, the same situation happens between friends. Instead of saying I am not sure I can make it, but I will let you know by the end of the day, we often hear I think I can come – count on me! even if that person knows that it is very difficult or almost impossible for him / her to come.
Both in professional and private lives, there is always one side sitting and waiting. After some time, that side is forced to remind and remind and ask for answer. This is not easy, and some people find it stressful and embarrassing. That’s why people shouldn’t be put in that position.
When someone is organized and focused, you don’t need to remind them. They immediately give you the response to your request or ask you for additional time with a precise deadline. It would be beneficial for everyone to have more people like that.
The conclusion is simple – if you have any doubt and are not sure whether you’ll succeed to meet someone’s expectations, communicate that clearly. Don’t give false hopes. Be open even if it is sometimes unpleasant. Believe me, people will respect your openness and honesty.
